Warranty & Disclaimer

PowerHouse brand products sold and distributed by PowerHouse Athletics TN LLC are backed by the added security of our warranty, where indicated. We warrant that your product will be free of defects in material or workmanship under normal use and cared for according to the product instructions during product’s warranty period. Please note that the warranty period begins from the date of retail purchase by the original end-user purchaser. 

The warranty period is one (1) year for all products or as indicated on the following chart. Minor imperfections and slight color variations may be considered normal. This warranty excludes damage to the product from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, theft, or acts of God. In the unlikely event that your product becomes defective during the warranty period, at our discretion, we will provide replacement parts for your product at no charge. 

A copy of your dated proof of purchase may be required prior to any claims under our warranty. We reserve the right to request photographic proof of product defect, and request that the defective product in question be shipped to us to verify the defect, repair the defect, or to aid in quality control efforts. 

Your product has been manufactured to strict specifications and has been designed for use with authorized replacement parts. This warranty expressly excludes any defects or damages caused by accessories, replacement parts and repair services other than those authorized by us. 

Specially discounted merchandise may not be covered by our warranty. 

This warranty is valid only in the country where the product was purchased. 

The following are not covered by our warranty, but not limited to: 

• Dents, scratches, and other conditions to the product that occur over time considered as normal wear and tear
• Misuse, abusive use, or Intentional damage to the product
• Accidents to the product
• Modifications or alterations to the product
• Incorrect operation, installation or not following the operation instructions (as provided in online videos) 
• Incorrect voltage or non-standard battery
• Non-product authorized parts
• Prolonged periods of dampness or condensation 
• Deterioration of the product arising under inappropriate exposure to extreme conditions 
• Lost or stolen product
• All incidental or consequential damages that result from user mishandling or other than its intended use
• Product purchased As-Is, second hand or from unauthorized retailers 
• Costs associated with the maintenance, adjustments and installation of the product
• Dissatisfied with the product

PowerHouse Athletics TN LLC IS PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REVALUE FITNESS EQUIPMENT, LLC DISCLAIMS ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Liability arising out of, or relating to the use, or inability to use the product or otherwise in connection with the product, is limited to the amount actually paid by the purchaser. Some jurisdictions do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from jurisdiction to jurisdiction. 

Although we will not repair products whose warranty period has expired, replacement parts may be available for purchase. Should you find your product in need of service, please contact us by visiting powerhouseequipment.shop or powerhouseathleticstn.com.